Feminist mother, philosophical doula, and snarky storyteller

Birthing Beautiful Ideas


That awning will NOT cost me $500!

Posted on December 11, 2009 by BirthingBeautifulIdeas

After Wednesday’s near-death-by-flying-awning experience, one of the few things that kept me held together (besides my gratefulness for my children’s and my own well-being) was the fact that the repairs needed for my car would be covered by the insurance company representing whoever was responsible for the awning.

So when that company’s insurance adjuster called yesterday morning, I was happy to give a recorded statement regarding the previous day’s events so that we could get the process moving as quickly as possible.

Giving my statements was not without its speed bumps.  As I told my story, M proceeded to completely freak out and scream and whine that he wanted to talk to whomever was on the phone.  After taking a moment to reassure him that I wasn’t talking to his grandparents or anyone else he liked talking to and that I needed to speak to this person so that we could get our car fixed, M just continued to scream and carry on even more loudly.  It was awful, and I chose to take him to his room to cool down for a moment while I finished my statement.  (And yes, this all happened while the adjuster was recording our conversation.)

Throughout the day, M had the same reaction whenever I talked about the awning incident with anyone else.  Turns out poor M has a lot of anxiety over what happened.  I don’t blame the kid–I do too.  And it breaks my heart that he’s feeling any lasting stress as a result of it.

In any case, after I finished my recorded statement, the insurance adjuster asked if we had contacted our own insurance company yet.  I informed him that we had not since we had expected the responsible party’s insurance to completely cover the damage.  And then he broke the bad news to me:

“Well, you probably want to contact your insurance company because this looks like this was just an ‘act of God,’ which means that neither Stride Rite nor Easton would be liable for the damage to your car.”

I was dumbfounded.  I don’t even remember what my response was.  Perhaps somewhere between understanding and fury.  I mean, of course neither Stride Rite nor Easton caused the actual gust of wind.  But it wasn’t as if a gust of wind blew a rock or a tree into my car.  It blew an awning–something built by humans and attached by human hands to a human-constructed building.

And you know what makes me especially angry?  If the insurance adjusters for Stride Rite and/or Easton determine that the incident was purely an ‘act of God,’ then Tim and I will need to pay the $500 deductible from our own insurance plan to cover the damage.  During the holidays, right after we’ve moved into our very first house, right when money is pretty damn tight.

And you know what makes me even angrier?  The cost of repairing our car is probably so “low” in grand scheme of things for our insurance company that it will be highly unlikely that they will fight with Stride Rite’s and/or Easton’s insurance company all that vehemently to ensure that we are not responsible for paying for the repairs.  And even though Tim could probably represent us in court, the cost of hiring an “expert” to support our claims against the other party’s insurance company would defeat the purpose of not paying for these damages.

And you know what gets me the angriest?  I cannot fathom paying a cent for something that was thirty seconds and a few inches away from killing my children and that, by all stretches of my imagination, could not have been purely an ‘act of God’.

But I’m going to need to perform a little bit of investigative work to find evidence for or against this claim.

First, I need to determine how this insurance company defines “an act of God.”  (Most of the legal information I found regarding “acts of God” yesterday referred to events that were not the result of human error or negligence and that could have been prevented with reasonable and responsible foresight and prudence.)

Second, I need to determine a) the manufacturer and make and model of the awning and b) the awning’s wind tolerance level (a rating which should include the wind velocity that the awning should be able to withstand when properly installed and maintained).

Third, I need to contact the National Weather Service to determine the velocity of the wind gusts on Wednesday, especially those at the approximate time of the accident.

And fourth, I need to determine if any of these awnings sustained any damage in last year’s major windstorm (the result of Hurricane Ike), which brought 100 mph wind gusts to the area–gusts that were much larger than the ones that occurred on Wednesday.

These findings would all be set within the context of the facts that this particular awning was the only awning of its kind (on this particular street) that appeared to sustain any damage during this gust of wind.  None of the other adjacent awnings blew off of the building.  And this seems strange given the fact that the awning that hit our vehicle blew entirely off of the storefront.

What’s more, the awning was removed from the premises before Tim even arrived on the scene, so I did not get a chance to inspect it and/or to take photographs of it.

In my opinion, the results of my proposed investigation would seem to be beyond subjective evaluation.

For 1) if the wind gust(s) that occurred during the time of the event did not exceed the wind tolerance of the awning, then the event was not purely an ‘act of God.’  Human negligence and/or error would likely be a contributor to the event.

And 2) if the wind tolerance of the awning was below the velocity of the wind gusts that regularly blow through the Central Ohio region, then human foresight or prudence could have prevented the event.  Whoever was responsible for choosing the awning should have chosen one that could withstand normal Ohio weather.

And 3) if neither 1) or 2) turns out to be the case, then I can probably accept the event as purely an “act of God” (or an event that was not the result of human error, negligence, or a lack of prudence or foresight).

Long story short?

This mama who was inches and seconds away from having her babies taken away from her is not gonna take a $500 punch to the gut without fighting back.

Related Posts with Thumbnails
  • Share/Bookmark
Share

6 to “That awning will NOT cost me $500!”

  1. Mrs. Spit says:

    I have a suggestion, if I might. I wouldn’t start with that. I’d start with something like . . .

    Your store sells children’s items, and it is unsafe for families as evidenced by the accident. I feel obligated to let other families in the neighbourhood know what happened to me, so that they can make decisions for their families, about a company that doesn’t care about the safety of their customers.

    Perhaps the best way for me to accomplish this is to contact a few local media outlets. I’m sure they will be in touch to have your side of the story as well. Additionally, I would imagine that they will have questions about your insurance, since other families will want to know that if something happens to them while in your store, you won’t be responsible. I imagine that the local media can speak to your insurance company as well.

    I suspect a conversation along those lines will get your windshield replaced, fairly quickly.

    • BirthingBeautifulIdeas says:

      Contacting the media (or at least “threatening” to do so) is certainly part of the plan, but I was initially reluctant to do so first. Right now, or at least as of Thursday when I spoke to the insurance adjuster, the “fight” is between Stride Rite, Easton Town Center, and their insurance companies and over who is actually responsible/liable for the awning. For now, I’m reluctact to cast negative attention on the locally-owned Stride Rite (I’m guessing it’s a franchised store) if the responsibility really lies with the mall at large.

      But you’re right–perhaps contacting the media would be the most effective way to get the windshield (and the door, etc.) fixed. I guess I’m just naive when it comes to facts and evidence and their effectiveness in getting things done. :-)

  2. Jenny says:

    Ok what I don’t understand is – had this been your house and a tree had fallen or been blown into your roof your insurance would have covered it right? I mean after hurricane ike they talked about all the insurance claims etc….so if they cover that stuff how can they not cover the awning nearly killing you and your children and taking out the back of your SUV? I guess I don’t understand what the difference is!

    Good luck with everything!

    • BirthingBeautifulIdeas says:

      Oh, OUR insurance company is definitely willing to pay for it! Sorry if there was any confusion there. :-) It’s just that we have to pay a $500 deductible for the repairs (which will certainly total over $500 since we might need a new car door).

      My main beef is that it doesn’t really seem like this was solely an “act of God.” None of the other awnings blew off at Easton that day. Not even the one that was identical to AND adjacent to the one that DID blow off. What’s more, there wasn’t really any other major property damage to the entirety of Easton, from what I could tell. So it seems to me like this awning was improperly installed and/or maintained, which SHOULD mean that their insurance (and not ours, with our lovely $500 deductible) should cover it.

  3. Jenny says:

    No I totally get your beef – I guess I was using my hypothetical to say “if your home insurance company would have covered that same incident happening at your house” why won’t the stores insurance company cover that happening? I guess I see no difference between the two and shouldn’t it be the store or easton (whichever owns the awning) that covers the deductable? It’s all just weird to me – I don’t understand insurance companies.

  4. Well, that whole do-what-I-say-or-I’ll-contact-the-media thing is pretty much extortion. You should go to the media anyway, but Your plan was much better.

    I have to say I’m pretty bothered by this “act of God” stuff. I mean, I’m an atheist, so I don’t like “god” being blamed for anything, but especially not by a freaking corporation. Boy, if people don’t think we live in a Christian nation, that’s proof right there.

    Just call them back and tell them you don’t believe that imaginary, mystical beings from the sky can reach down and rip awnings off and shove them into cars, and because you do not subscribe to their religion, you cannot accept that explanation in lieu of payment for the damages to your non-imaginary vehicle. ;)



Leave a Reply

CommentLuv Enabled



↑ Top